Ideally, yes, to minimize disruptions. However, with advance notice, we can accommodate alternative arrangements.

Yes, you can opt for work runs.

Payments will be made every Friday for the week's work.

Our team will contact you within one working day to assist in finding your suitable rider match.

Payment will be processed through PayNow.

Yes, you can choose to reject an assignment. However, please note that rejecting assignments often might impact your performance rating and could influence future opportunities. If you have a valid reason for not accepting an assignment, please let us know so we can address any concerns.

If you find that working with Mile is no longer suitable for you, you may stop providing service. Please inform us in advance so we can ensure a smooth transition and handle any necessary administrative tasks.